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Need assistance? The Library is here to help. Find what you need, from managing your library account to downloading e-books. Plus, learn about community resources and how to contact us.

Contact Us

  • Ask NYPL

    Our librarians are here to help. Submit your questions via email, chat, phone, or text.
Did you know? Brooklyn and Queens are each served by their own library systems.

Community Resources

  • Culture Pass

    Use your library card to explore dozens of New York City's museums and attractions with free admission.
  • idNYC

    Get an official city-issued ID card for free at select Library locations.
  • Single Stop

    Find legal counsel, financial assistance, and advice about public benefits, all in one place.
  • Connections

    Prepare for the working world with our guide for formerly incarcerated people or anyone in need of assistance.